Frequently asked Questions
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What is the return policy?
We hope that you will be satisfied with your purchase, but if not skis can be returned to us free of charge as long as they have not been used. All you need to do is pay for postage.
How are products restored?
We partner with local ski shops to ensure all products are of a high standard. All skis purchased on our website have been through rigorous restoration using state-of-the-art ski-servicing technology.
Our local partner in the UK is XXX
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. UK shipping costs for one pair of skis is roughly £XX.
If you are purchasing from abroad, the shipping costs will reflect this and you will also be responsible for paying import taxes.
Can I sell my second-hand skis to MountainLoop?
Yes! We are always on the look-out for high-quality skis to purchase.
Please contact us at mountainloop@gmail.com if you have a pair of skis you wish to sell.